Art of leadership
----Jack Ma
（Date: Dec 16, 2012）
[Management]
Contents
Abstract ............................................................................................. 3
1. Jack Ma’s character ..................................................................... 3
2. Employee oriented ........................................................................ 4
2.1 Establish relationship with employee ............................................. 4
2.2 Motivate employee ......................................................................... 5
2.3 Grow up with employee . ................................................................. 5
3. Innovation ..................................................................................... 6
4. Conclusion ..................................................................................... 6
5. References . ..................................................................................... 7
Abstract
It takes to be leading political characteristics such as self-awareness, clarity of speech, keen intellect, and an ability to relate to people. The reason of Jack Ma management team can be a Harvard MBA case, because he always knows what to do next and confidence. As a capable leader, he can coordinate interpersonal relationships and pay attention to employee; let them development with enterprise.
Key word Jack Ma; confident; employee; innovation
‘Everything should be as simple as possible,’ Einstein once said, ‘and no simpler.’ Leadership is complex. Most people wish it wasn’t, but it is. Because it is, we tend to make it either too complicated to be manageable or too simple to be useful. The success of small firms is smart, medium enterprise depends on the management, the big enterprise success by good faith. Alibaba’s success is not only the charm of ma but also the efforts of his team.
1. Jack Ma’s character
In Alibaba, people listen to someone not because the man is a CEO, but he is right. This is to ask for a business leader must have great wisdom and not use the hands of the stock to control the company. In fact, Alibaba does not allow any shareholder or the investor control it. Mr. Ma said: I think this company needs to disperse, stock management and control of a company by wisdom. Mr. Ma management team is can be a Harvard MBA case, because he is not let others in the work for you. This is the power of command far more than knowledge itself.
He never believes his own career is a promising and social contribution value. He believes that his own judgment is accurate. He believes that China a few years will join the WTO, more fully integrated into the global economic integration process, he believes that the Internet will be comprehensive and profound change all aspects of people's lives.
From primary school and he started to have a crush on learning English every morning 5 or 6 o 'clock, riding to get up on the edge of the west lake to find a foreigner to practice English, from the 70 s began to insist on for years. Even once captured the attention of the police. And then make a lot of foreign friends, a lot of people and long-term became his pen Pal, and an Australian friends in 85 gave him a chance to invite him to travel to Australia. Australia's experience made him a great
extent development vision; this is his chance to fight for. Later pioneering process meet numerous difficulties, insufficient funds are almost can't establish company. Previous venture although they have gained ground but for a variety of reasons have to leave, he never gave up and continue to work on it.
2. Employee oriented
Excellent enterprise must consist of a group of outstanding staffs. Pay attention to the development of every employee in the enterprise is also to focus on the future of the company.
The chairman of SONY Akio Morita once said: ‘a Japanese company, the most important mission must develop the relationship between company and employee. The company should try to create a family emotion; management shares the joys and sorrows of emotion with all employees. Only adhere to believe, both of them will get mutual benefits.
2.1 Establish relationship with employee
Usually in China, most of the companies put the CEO on the top floor. But in the book Jack Ma’s biography (2003).He thinks on the top floor should be our customers also should be our employees and our colleagues. So he stands on the lowest floor that is the sixth floor. Then they are all his bosses. But his favorite floor is number 10 and number nine where the people are talking to the customers. He always drops there and listens to them.
Jack Ma is not just turning office feng shui on its head; he's trying to turn Chinese business upside-down, too. If China is to become the economic superpower that many say it could be, people like Jack Ma may be the most important in shaping it. In the traditional company, most people do what the manager told him to do. They don't discuss. But in alibaba, they can talk with their superior even though it is the main discussion. They all look like friends; They can issue the opposing ideas on the same thing.
A strong relationship is necessary because it enhances productivity, promotes understanding and communication, and builds self-esteem in both the leader and employee. To accomplish these things as a leader, he establishes open, trusting relationship with the employee. The leader process typically involves altering an employee ’s thought work habits. Since many people end to resist change, a strong relationship with the employee is necessary to create a foundation of trust. When we establish your credibility, it will improve the employee ’s willingness to accept the leader ’s advice.
2.2 Motivate employee
Motivating and rewarding employee is one of the most important and challenging activities that managers do. To get employee to forth maximum work effort, managers need to know how and why they are motivated. Motivation refers to process by which a person’s efforts are energized, directed and sustained towards attaining a goal.
``In thinking about motivation from a management perspective, it is very important to appreciate this point: You can ’t motivate people, you can only influence what they’re motivated to do`` (How to Motivate Every Employee, 1986)
Jack Ma deemed: ``Enterprise has two kinds of customers: one is consumer, the other is employee. The value of enterprises and products are created by employee. Leader needs to help their employees to create the unique values. Not only listen to the idea of staffs and the satisfying basic life safeguard for employees, but also let the employee getting glory and a sense of achievement in the work. Happiness means to let them to have faith and believe they can do something for the company, meanwhile contribute to customer and feel satisfaction from them results.
For instance, Alibaba announced that it will take out 156 million motivating employees in the end of 2010. It would attract and retain the best on-the-job personnel. He always makes meeting passionate speech in the meeting. In the way of career does not necessarily need people have already been success, but a group must full of dreams, dare to struggle and have the courage to create the future.
2.3 Grow up with employee
In the 21st century, the most precious resource is talent, the enterprise must also. The vast majority of enterprise thinks that the machine will more expensive, a lot of people buy the machine time with bargaining. But when we hire employees, we did not want to give them good conditions. If you don't think like this, you must live badly in the 21st century. By contrast the last century scale and the scale of the resources, a machine has greatly reduced more than a few decades personal cost. Today people-oriented era, the Internet age, the information age must be created by times. It must be kind to your employees and invest in your employees, then they bring you return will be far more than you can imagine. What is talent? Talent can cultivate out but business leaders are discovered.
Obstacles such as poor attitude and a lack of commitment can force the employee to lose sight of their goals. Leader’s job as a coach is not to eliminate the obstacles from the employees’ paths, but to teach them how to create their strategies and overcome the obstacles on their own.
3. Innovation
Of course, China's thousands and thousands of Industrial Revolution-style factories will continue to churn out almost everything the world wants to buy, but people like Jack Ma say that stepping out of the old way of thinking may be just as important as utilizing cheap labor and raising factory productivities.
''In the last century, big was better,' said the China-based e-commerce company's founder. 'But in the 21st century, I believe small is beautiful because it is not about how much equipment you have, it is about how quickly you can change yourself to meet the market.' Mr. Ma added that if governments want strong economies, they should turn their attention to SMEs and give incentives to individuals starting their own businesses. His reason: SME owners may start small, but they dream big: 'we believe we are tomorrow's Google, we believe we are tomorrow's eBay, we believe we are tomorrow's UPS.'
Almost everyone knows Alibaba and millions of people are surfing taobao.com to shopping online. It is Jack Ma who make more convenient for us to enjoy our life. The first is never give up! For a long time before, Jack Ma was not thought highly of; neither did his idea of B2B. In 2002, many companies like Alibaba had bankrupt, while only Alibaba survived. It is not because Jack Ma was lucky, but his persistence and never showed the white flag to the so called ``winter of internet``. Another is just doing it and never follows others. He did not followed Google to be a instrument, nor did he does like tengxun or sina, to amuse the youth. He determined to help something really practical to his denizen. That is, he tried to do a thing a job step by step, do not be opportunistic.
4. Conclusion
Since China joined the WTO, launching a lot of international cooperation and making China's enterprises have more opportunities to move towards the world stage. Jack Ma and alibaba has proved that an enterprise's growth cannot leave a good leader. He expanded his horizon by learning and communication with more practical cases and incentive employees more broad space. He invested in staff and believed that the growth of the staffs will bring the enterprise growth. Talent is undoubtedly the most important resources of the firm.
By and large, each enterprise has its own shortcomings; Jack Ma bravely assumes responsibility will be the inspiration for employees and forms the unique enterprise culture. If alibaba keep doing so, it will meet a promising future.
5. References
ⅰ. Stephen Young. (2006) Why Great Leadership is Beyond Words . Mcgraw-Hill ⅱ. Blau.P, (1964). Exchange and power in social life. New York press
ⅲ. Andrew Leigh and Michael Maynard (2003) Perfect Leader. Random House Business
ⅳ. John Maxwell. (2006). 360 Degree Leader. Thomas Nelson
ⅴ. Yangzhuang.(2010). Leader character charm . [J] Business watch magazine ⅵ. Pengliang(2005). The leaders of the modern enterprise. Economic . [J] pp.3
ⅶ. Lira B C．Ployhart R E．Transformational leadership：relations to the Five-Factor Model ．Journal of Psychology，[J]2004 89(4):610-621
ⅷ. Zheng weilong. Superficial Discussion How to Improve the Enterprise Management leadership Under the Circumstances Competing Currently. Business School GuangXi University
ⅸ. Cheng Wei. (2011). This is Jack Ma. Zhengjia Public Press
ⅹ. Jack Ma Speech in Stanford university (2011)
Art of leadership
----Jack Ma
（Date: Dec 16, 2012）
[Management]
Contents
Abstract ............................................................................................. 3
1. Jack Ma’s character ..................................................................... 3
2. Employee oriented ........................................................................ 4
2.1 Establish relationship with employee ............................................. 4
2.2 Motivate employee ......................................................................... 5
2.3 Grow up with employee . ................................................................. 5
3. Innovation ..................................................................................... 6
4. Conclusion ..................................................................................... 6
5. References . ..................................................................................... 7
Abstract
It takes to be leading political characteristics such as self-awareness, clarity of speech, keen intellect, and an ability to relate to people. The reason of Jack Ma management team can be a Harvard MBA case, because he always knows what to do next and confidence. As a capable leader, he can coordinate interpersonal relationships and pay attention to employee; let them development with enterprise.
Key word Jack Ma; confident; employee; innovation
‘Everything should be as simple as possible,’ Einstein once said, ‘and no simpler.’ Leadership is complex. Most people wish it wasn’t, but it is. Because it is, we tend to make it either too complicated to be manageable or too simple to be useful. The success of small firms is smart, medium enterprise depends on the management, the big enterprise success by good faith. Alibaba’s success is not only the charm of ma but also the efforts of his team.
1. Jack Ma’s character
In Alibaba, people listen to someone not because the man is a CEO, but he is right. This is to ask for a business leader must have great wisdom and not use the hands of the stock to control the company. In fact, Alibaba does not allow any shareholder or the investor control it. Mr. Ma said: I think this company needs to disperse, stock management and control of a company by wisdom. Mr. Ma management team is can be a Harvard MBA case, because he is not let others in the work for you. This is the power of command far more than knowledge itself.
He never believes his own career is a promising and social contribution value. He believes that his own judgment is accurate. He believes that China a few years will join the WTO, more fully integrated into the global economic integration process, he believes that the Internet will be comprehensive and profound change all aspects of people's lives.
From primary school and he started to have a crush on learning English every morning 5 or 6 o 'clock, riding to get up on the edge of the west lake to find a foreigner to practice English, from the 70 s began to insist on for years. Even once captured the attention of the police. And then make a lot of foreign friends, a lot of people and long-term became his pen Pal, and an Australian friends in 85 gave him a chance to invite him to travel to Australia. Australia's experience made him a great
extent development vision; this is his chance to fight for. Later pioneering process meet numerous difficulties, insufficient funds are almost can't establish company. Previous venture although they have gained ground but for a variety of reasons have to leave, he never gave up and continue to work on it.
2. Employee oriented
Excellent enterprise must consist of a group of outstanding staffs. Pay attention to the development of every employee in the enterprise is also to focus on the future of the company.
The chairman of SONY Akio Morita once said: ‘a Japanese company, the most important mission must develop the relationship between company and employee. The company should try to create a family emotion; management shares the joys and sorrows of emotion with all employees. Only adhere to believe, both of them will get mutual benefits.
2.1 Establish relationship with employee
Usually in China, most of the companies put the CEO on the top floor. But in the book Jack Ma’s biography (2003).He thinks on the top floor should be our customers also should be our employees and our colleagues. So he stands on the lowest floor that is the sixth floor. Then they are all his bosses. But his favorite floor is number 10 and number nine where the people are talking to the customers. He always drops there and listens to them.
Jack Ma is not just turning office feng shui on its head; he's trying to turn Chinese business upside-down, too. If China is to become the economic superpower that many say it could be, people like Jack Ma may be the most important in shaping it. In the traditional company, most people do what the manager told him to do. They don't discuss. But in alibaba, they can talk with their superior even though it is the main discussion. They all look like friends; They can issue the opposing ideas on the same thing.
A strong relationship is necessary because it enhances productivity, promotes understanding and communication, and builds self-esteem in both the leader and employee. To accomplish these things as a leader, he establishes open, trusting relationship with the employee. The leader process typically involves altering an employee ’s thought work habits. Since many people end to resist change, a strong relationship with the employee is necessary to create a foundation of trust. When we establish your credibility, it will improve the employee ’s willingness to accept the leader ’s advice.
2.2 Motivate employee
Motivating and rewarding employee is one of the most important and challenging activities that managers do. To get employee to forth maximum work effort, managers need to know how and why they are motivated. Motivation refers to process by which a person’s efforts are energized, directed and sustained towards attaining a goal.
``In thinking about motivation from a management perspective, it is very important to appreciate this point: You can ’t motivate people, you can only influence what they’re motivated to do`` (How to Motivate Every Employee, 1986)
Jack Ma deemed: ``Enterprise has two kinds of customers: one is consumer, the other is employee. The value of enterprises and products are created by employee. Leader needs to help their employees to create the unique values. Not only listen to the idea of staffs and the satisfying basic life safeguard for employees, but also let the employee getting glory and a sense of achievement in the work. Happiness means to let them to have faith and believe they can do something for the company, meanwhile contribute to customer and feel satisfaction from them results.
For instance, Alibaba announced that it will take out 156 million motivating employees in the end of 2010. It would attract and retain the best on-the-job personnel. He always makes meeting passionate speech in the meeting. In the way of career does not necessarily need people have already been success, but a group must full of dreams, dare to struggle and have the courage to create the future.
2.3 Grow up with employee
In the 21st century, the most precious resource is talent, the enterprise must also. The vast majority of enterprise thinks that the machine will more expensive, a lot of people buy the machine time with bargaining. But when we hire employees, we did not want to give them good conditions. If you don't think like this, you must live badly in the 21st century. By contrast the last century scale and the scale of the resources, a machine has greatly reduced more than a few decades personal cost. Today people-oriented era, the Internet age, the information age must be created by times. It must be kind to your employees and invest in your employees, then they bring you return will be far more than you can imagine. What is talent? Talent can cultivate out but business leaders are discovered.
Obstacles such as poor attitude and a lack of commitment can force the employee to lose sight of their goals. Leader’s job as a coach is not to eliminate the obstacles from the employees’ paths, but to teach them how to create their strategies and overcome the obstacles on their own.
3. Innovation
Of course, China's thousands and thousands of Industrial Revolution-style factories will continue to churn out almost everything the world wants to buy, but people like Jack Ma say that stepping out of the old way of thinking may be just as important as utilizing cheap labor and raising factory productivities.
''In the last century, big was better,' said the China-based e-commerce company's founder. 'But in the 21st century, I believe small is beautiful because it is not about how much equipment you have, it is about how quickly you can change yourself to meet the market.' Mr. Ma added that if governments want strong economies, they should turn their attention to SMEs and give incentives to individuals starting their own businesses. His reason: SME owners may start small, but they dream big: 'we believe we are tomorrow's Google, we believe we are tomorrow's eBay, we believe we are tomorrow's UPS.'
Almost everyone knows Alibaba and millions of people are surfing taobao.com to shopping online. It is Jack Ma who make more convenient for us to enjoy our life. The first is never give up! For a long time before, Jack Ma was not thought highly of; neither did his idea of B2B. In 2002, many companies like Alibaba had bankrupt, while only Alibaba survived. It is not because Jack Ma was lucky, but his persistence and never showed the white flag to the so called ``winter of internet``. Another is just doing it and never follows others. He did not followed Google to be a instrument, nor did he does like tengxun or sina, to amuse the youth. He determined to help something really practical to his denizen. That is, he tried to do a thing a job step by step, do not be opportunistic.
4. Conclusion
Since China joined the WTO, launching a lot of international cooperation and making China's enterprises have more opportunities to move towards the world stage. Jack Ma and alibaba has proved that an enterprise's growth cannot leave a good leader. He expanded his horizon by learning and communication with more practical cases and incentive employees more broad space. He invested in staff and believed that the growth of the staffs will bring the enterprise growth. Talent is undoubtedly the most important resources of the firm.
By and large, each enterprise has its own shortcomings; Jack Ma bravely assumes responsibility will be the inspiration for employees and forms the unique enterprise culture. If alibaba keep doing so, it will meet a promising future.
5. References
ⅰ. Stephen Young. (2006) Why Great Leadership is Beyond Words . Mcgraw-Hill ⅱ. Blau.P, (1964). Exchange and power in social life. New York press
ⅲ. Andrew Leigh and Michael Maynard (2003) Perfect Leader. Random House Business
ⅳ. John Maxwell. (2006). 360 Degree Leader. Thomas Nelson
ⅴ. Yangzhuang.(2010). Leader character charm . [J] Business watch magazine ⅵ. Pengliang(2005). The leaders of the modern enterprise. Economic . [J] pp.3
ⅶ. Lira B C．Ployhart R E．Transformational leadership：relations to the Five-Factor Model ．Journal of Psychology，[J]2004 89(4):610-621
ⅷ. Zheng weilong. Superficial Discussion How to Improve the Enterprise Management leadership Under the Circumstances Competing Currently. Business School GuangXi University
ⅸ. Cheng Wei. (2011). This is Jack Ma. Zhengjia Public Press
ⅹ. Jack Ma Speech in Stanford university (2011)