《高级职业英语能力认证》检测试卷(2)答案
Module I Listening Tasks
Task 1
Script:
Example: Here are some suggestions for improving your social skills and getting closer to your colleagues.
1. Smile. Maintain a positive and cheerful attitude towards work and life.
2. Be appreciative. Be generous with praise and kind works of encouragement.
3. Pay attention to others .express concern and sympathy for difficult situations.
4. Practice active listening. It is a sign that you intend to hear and understand others’ point of view.
5. Bring people together. Create an environment that encourages others to work together.
6. Resolve conflicts. Become someone who resolves conflicts when they arise.
7. Communicate clearly. This helps you avoid misunderstandings with coworkers.
8. Be humorous. Use your sense of humor to lower barriers and gain people’s affection.
9. See it from their side. Try to see things from another person’s perspective.
10. Do not complain. If you simply have to vent about something, save it for your diary.
Key: 1.d 2. e 3. v 4. n 5. h
6. f 7. g 8. j 9. k 10. i
Task 2
Key: 1. F 2. F 3. F 4. T 5. F
6. T 7. T 8. T 9. T 10. T
Conversation 1
M: Mrs. Smith, I’d like to remind you that a meeting is scheduled at 9:00 this morning. W: Yes. The sales manage will report the company’s sales for last year?
M: By the way, the meeting will be held in the Exhibition Hall.
W: I see. Thank you very much.
Conversation 2
M: Hi, Li Lin. Where do you work now?
W: I’m just out of work.
M: I am sorry to hear that. Are you looking for a job?
W: Of course. I had two interviews today, but they both turned me down.
Conversation 3
M: This is John Brow from the Jones Shoe Company. I’d like to make a reservatio0n for a meeting room in your hotel.
W: OK. When would you like to host the meeting?
M: Next Monday morning. Is your hotel available then?
W: Let me see … Oh, I am terribly sorry. All the meeting rooms in our hotel have been reserved on Monday morning.
Conversation 4
M: Ms. Green, will you please sign your name here?
W: Thank you, Mr. Smith. I hope we’ll have a long and prosperous future together.
M: Me, too. There is a lot we can do in the future as business partners.
W: Let’s go and have a drink to it, Mr. Smith.
Conversation 5
M: Hello, this is Johnson.
W: Hello, this is Mr. Smith’s secretary. I’m calling to inquire whether it is possible for Mr. Smith to cancel his appointment with you at 2:00 this afternoon. He isn’t feeling well.
M: Of course. It’s quite all right. We’ll arrange another time to meet. Tell him to have a good rest. W: Thank you.
Conversation 6
M: Good morning, Nancy. Is everything all right? You don’t’ look so well.
W: I work overtime every day, so I feel very tired.
M: That’s too bad. Why not talk to your boss?
W: In my company working overtime is very common. If I have a chance to get another job, I will leave this company..
Conversation 7
M: Do you get along well with others in your office?
W: Oh, yes. My boss is kind and fair. He treats his employees like his friends.
M: That’s good. How about others?
W: My colleagues are friendly and cooperative.
Conversation 8
M: Excuse me, Miss, could I ask you a few questions about our hotel’s service?
W: Sure. Go ahead.
M: What’s your general impression of the services here?
W: Very nice, indeed. The hotel staff is polite and the room is so clean and tidy.
Conversation 9
M: Do you know the theme for this seminar, Sara?
W: Yes, I do. The theme is culture and etiquette in different countries.
M: Really? It should be interesting.
W: If you are interested in it, you can come. It is open to everyone.
Conversation 10
M: How big is your company?
W: It is a medium-sized company with a staff of abo0ut 500 people and a history of 30 ears.
M: That’s quite impressive. Your products seem to be much cheaper than ours in the European market.
W: You see, we’ve been trying hard to cut down the production costs.
Task 3
Key: 1.C 2. B 3. B 4. D 5. A
Dialogue 1
A: Hello, the manager’s office, Good Luck Supermarket.
B: Hi, this is John Brown from the Blue Sky Electronics.
A: Good morning, Mr. Brown. What can I do for you?
B: I am calling to invite your manager, Mr. Li, to our sales promotion meeting for this season. A: Hmm … this season’s sales promotion meeting. Will you please tell me when and where? B: On June 5th. It will begin at 9:30 am at the Bridge Hotel.
A: OK. I will pass on the message to him and give you a reply soon.
B: Thanks. We will send him the written invitation by May 30th. You know we value the long friendship between our two companies.
A: Thank you for inviting. I will tell you his decision as soon as possible. Bye, Mr. Brown. B: Bye-bye.
Q1: What do we learn from the conversation?
Q2: When and where will the meeting will be held?
Dialogue 2
W: John, have you finished the agenda four our meeting next Tuesday?
M: Yes, but I’m not sure about the topics for discussion.
W: Then let’s go through the topics quickly, so that we can make sure we cover all the issues.
M: Well, there’re three topics on the agenda now, the name of the project, the budget and the team members.
W: Don’t forget the selection of the team leader.
M: Yes, that’s very important. Shall I put it at the beginning of the agenda so that everybody can pay attention?
W: That’s not necessary. Just place it at the end as the last item. And I’d like to keep each item top 15 minutes, if possible.
M: Sure, that’ll leave some time for free discussion.
W: That’ fine, just in case someone should bring up something else.
M: Then the meeting is due to finish at about four o’clock.
W: OK. Remember to send a memo to all the attendees before hand.
M: No problem.
Q3: What are the two speakers talking about?
Q4: What is the last topic for discussion on the agenda?
Q5: How long will the discussion of the topics take?
Task 4
Key: 1. establishing 2. profit 3. working environment
4. leading by example 5. formal policies
Module II Reading Tasks
Task 1
Key: 1. A 2. D 3. C
译文 4.D 5. B
求职面试
某种程度上，参加求职面试就像是带着说服目的的一场发言，毕竟求职者的目的就是要说服雇主同意聘用他。在参加面试前，求职者应该明确相关信息：首先是他想要从事的工作类型和这份工作与他的职业目标的相关程度。如果求职者能够阐述清楚他申请该工作的原因就非常好了。第二，申请者应该搜集尽量多的应聘的公司的信息，比如该公司总部和地区分部的位置，公司财务状况、扩展计划以及公司文化。
在搜集了足够的信息之后，求职者应该开始准备面试了。留给面试者的第一印象当然来自求职者的外表。对大多数面试，比较适合男性求职者的是保守的黑色西装加白色或浅蓝色衬衫。对女性来说，一件保守的、量身定制的西装或裙子比较合适。总之，男人和女人都应该整洁大方，头发的长度要留的保守一些。
虽然发型和着装不过关系到的是一个人的品味，许多人事主管还是从求职者的外表直接做出判断。例如，一个刚毕业的大学生觉得自己很适合从事公共关系的岗位，结果他却在面试中被拒。原因就是人事经理觉得这个年轻人头发太长、衣着不整而且行为散漫，于是做出判断这个岗位不适合他。
Task 2
Key: 1. soft cloth (lightly) 2. dust-free (dust free) 3. Consult / consult
4. inside 5. eat or drink
译文
电脑护理
电脑和其他的电子设备一样，需要给予特别护理才能保证其安全正常使用。现在让我们来了解一些电脑护理方面的注意事项。
电脑显示器不能用玻璃清洗剂喷洒，应使用软布轻轻擦拭。
电脑各部件存放注意防尘。
个人不要缷除电脑外壳来自行清理电脑内部，应交与专业技术人员进行清洗。
电脑清洗要定期，机箱外壳使用干净湿布清洗。
使用电脑时不要饮食，不然食物的颗粒落入电脑内会招引昆虫进入，溅出的液体会直接损坏电脑。
电脑用完要盖好，以防止尘土在机内聚集。
对如何清洗电脑还有疑问，请查阅用户手册的技术支持文件。
Task 3
Key: 1. B 2. B 3. B 4. A 5. B
1. Investment in different fields --- 2008
Module III Writing Tasks
Task 1
Key: 1. Assistant Marketing Manager 2. Business Administration
3. a secretary 4. English skills 5. [1**********]
Task 2
An Invitation Letter
January 20, 2012
Dear Mr. Johnson,
We are honored to invite you to give a lecture for our new salespersons as the first lesson of our job orientation training. The training will be held in the First Conference Hall of our company from 9:00 am to 11:30 am on March 20, 2012.
We know that you are an expert in international trade and an experienced trainer for new employees. So we believe that you will be warmly welcome for your interesting, encouraging and instructive lecture.
We look forward to hearing from you soon and hope that you can accept our invitation.
Sincerely yours,
Mary Smith
Manager of the Personnel Department
ABC Company
Module IV Specialized Tasks
Task 1
Key: 1. H 2. D 3. F 4. G 5. I
6. B 7. C 8. A 9. J 10. E
Task 2
译文
可口可乐在1984年决定改良其产品。经过盲目的口感测试后，他们相信消费者更喜欢口味更甜的百事可乐，因此决定改变配方。为了支持这个决策，他们调查了几个重点群体，而群体的人认为公司不应该改变配方。新可口可乐最终被证明不但对消费者是一个灾难，而且是一个代价昂贵的错误。
Task 1
Key: 1. G 2. I 3. E 4. H 5. A
6. B 7. D 8. C 9. J 10. F
Task 2
译文
在线办公将变得更加令人愉悦。由于新一轮互联网技术浪潮，使用在线应用程序，如文字处理程序或更复杂的工具，将不再是一种程度缓慢、令人恼火的体验。Ajax已被嵌入浏览器许多年了，它是一个技术包，用于向网页上添加内容，而无需重新加载整个页面。浏览器应用技术最近取得了一些重大的进步，都是以Ajax为源头的。
Task 1
Key: 1. G 2. I 3. D 4. A 5. B
6. H 7. J 8. F 9. E 10. C
Task 2
译文
定期检查你的财经信息，看看它们是否正常。如果你被告知你的帐单被邮寄到了另一个你没有授权的地址，你应该立刻通知金融机构或信用卡代表， 说明你没有授权更改地址，可能有人在冒用你的帐户。如果他们给你一份书面的申请表，收到时你要仔细阅读，确保这份申请表是寄给某公司或金融机构的。
《高级职业英语能力认证》检测试卷(2)答案
Module I Listening Tasks
Task 1
Script:
Example: Here are some suggestions for improving your social skills and getting closer to your colleagues.
1. Smile. Maintain a positive and cheerful attitude towards work and life.
2. Be appreciative. Be generous with praise and kind works of encouragement.
3. Pay attention to others .express concern and sympathy for difficult situations.
4. Practice active listening. It is a sign that you intend to hear and understand others’ point of view.
5. Bring people together. Create an environment that encourages others to work together.
6. Resolve conflicts. Become someone who resolves conflicts when they arise.
7. Communicate clearly. This helps you avoid misunderstandings with coworkers.
8. Be humorous. Use your sense of humor to lower barriers and gain people’s affection.
9. See it from their side. Try to see things from another person’s perspective.
10. Do not complain. If you simply have to vent about something, save it for your diary.
Key: 1.d 2. e 3. v 4. n 5. h
6. f 7. g 8. j 9. k 10. i
Task 2
Key: 1. F 2. F 3. F 4. T 5. F
6. T 7. T 8. T 9. T 10. T
Conversation 1
M: Mrs. Smith, I’d like to remind you that a meeting is scheduled at 9:00 this morning. W: Yes. The sales manage will report the company’s sales for last year?
M: By the way, the meeting will be held in the Exhibition Hall.
W: I see. Thank you very much.
Conversation 2
M: Hi, Li Lin. Where do you work now?
W: I’m just out of work.
M: I am sorry to hear that. Are you looking for a job?
W: Of course. I had two interviews today, but they both turned me down.
Conversation 3
M: This is John Brow from the Jones Shoe Company. I’d like to make a reservatio0n for a meeting room in your hotel.
W: OK. When would you like to host the meeting?
M: Next Monday morning. Is your hotel available then?
W: Let me see … Oh, I am terribly sorry. All the meeting rooms in our hotel have been reserved on Monday morning.
Conversation 4
M: Ms. Green, will you please sign your name here?
W: Thank you, Mr. Smith. I hope we’ll have a long and prosperous future together.
M: Me, too. There is a lot we can do in the future as business partners.
W: Let’s go and have a drink to it, Mr. Smith.
Conversation 5
M: Hello, this is Johnson.
W: Hello, this is Mr. Smith’s secretary. I’m calling to inquire whether it is possible for Mr. Smith to cancel his appointment with you at 2:00 this afternoon. He isn’t feeling well.
M: Of course. It’s quite all right. We’ll arrange another time to meet. Tell him to have a good rest. W: Thank you.
Conversation 6
M: Good morning, Nancy. Is everything all right? You don’t’ look so well.
W: I work overtime every day, so I feel very tired.
M: That’s too bad. Why not talk to your boss?
W: In my company working overtime is very common. If I have a chance to get another job, I will leave this company..
Conversation 7
M: Do you get along well with others in your office?
W: Oh, yes. My boss is kind and fair. He treats his employees like his friends.
M: That’s good. How about others?
W: My colleagues are friendly and cooperative.
Conversation 8
M: Excuse me, Miss, could I ask you a few questions about our hotel’s service?
W: Sure. Go ahead.
M: What’s your general impression of the services here?
W: Very nice, indeed. The hotel staff is polite and the room is so clean and tidy.
Conversation 9
M: Do you know the theme for this seminar, Sara?
W: Yes, I do. The theme is culture and etiquette in different countries.
M: Really? It should be interesting.
W: If you are interested in it, you can come. It is open to everyone.
Conversation 10
M: How big is your company?
W: It is a medium-sized company with a staff of abo0ut 500 people and a history of 30 ears.
M: That’s quite impressive. Your products seem to be much cheaper than ours in the European market.
W: You see, we’ve been trying hard to cut down the production costs.
Task 3
Key: 1.C 2. B 3. B 4. D 5. A
Dialogue 1
A: Hello, the manager’s office, Good Luck Supermarket.
B: Hi, this is John Brown from the Blue Sky Electronics.
A: Good morning, Mr. Brown. What can I do for you?
B: I am calling to invite your manager, Mr. Li, to our sales promotion meeting for this season. A: Hmm … this season’s sales promotion meeting. Will you please tell me when and where? B: On June 5th. It will begin at 9:30 am at the Bridge Hotel.
A: OK. I will pass on the message to him and give you a reply soon.
B: Thanks. We will send him the written invitation by May 30th. You know we value the long friendship between our two companies.
A: Thank you for inviting. I will tell you his decision as soon as possible. Bye, Mr. Brown. B: Bye-bye.
Q1: What do we learn from the conversation?
Q2: When and where will the meeting will be held?
Dialogue 2
W: John, have you finished the agenda four our meeting next Tuesday?
M: Yes, but I’m not sure about the topics for discussion.
W: Then let’s go through the topics quickly, so that we can make sure we cover all the issues.
M: Well, there’re three topics on the agenda now, the name of the project, the budget and the team members.
W: Don’t forget the selection of the team leader.
M: Yes, that’s very important. Shall I put it at the beginning of the agenda so that everybody can pay attention?
W: That’s not necessary. Just place it at the end as the last item. And I’d like to keep each item top 15 minutes, if possible.
M: Sure, that’ll leave some time for free discussion.
W: That’ fine, just in case someone should bring up something else.
M: Then the meeting is due to finish at about four o’clock.
W: OK. Remember to send a memo to all the attendees before hand.
M: No problem.
Q3: What are the two speakers talking about?
Q4: What is the last topic for discussion on the agenda?
Q5: How long will the discussion of the topics take?
Task 4
Key: 1. establishing 2. profit 3. working environment
4. leading by example 5. formal policies
Module II Reading Tasks
Task 1
Key: 1. A 2. D 3. C
译文 4.D 5. B
求职面试
某种程度上，参加求职面试就像是带着说服目的的一场发言，毕竟求职者的目的就是要说服雇主同意聘用他。在参加面试前，求职者应该明确相关信息：首先是他想要从事的工作类型和这份工作与他的职业目标的相关程度。如果求职者能够阐述清楚他申请该工作的原因就非常好了。第二，申请者应该搜集尽量多的应聘的公司的信息，比如该公司总部和地区分部的位置，公司财务状况、扩展计划以及公司文化。
在搜集了足够的信息之后，求职者应该开始准备面试了。留给面试者的第一印象当然来自求职者的外表。对大多数面试，比较适合男性求职者的是保守的黑色西装加白色或浅蓝色衬衫。对女性来说，一件保守的、量身定制的西装或裙子比较合适。总之，男人和女人都应该整洁大方，头发的长度要留的保守一些。
虽然发型和着装不过关系到的是一个人的品味，许多人事主管还是从求职者的外表直接做出判断。例如，一个刚毕业的大学生觉得自己很适合从事公共关系的岗位，结果他却在面试中被拒。原因就是人事经理觉得这个年轻人头发太长、衣着不整而且行为散漫，于是做出判断这个岗位不适合他。
Task 2
Key: 1. soft cloth (lightly) 2. dust-free (dust free) 3. Consult / consult
4. inside 5. eat or drink
译文
电脑护理
电脑和其他的电子设备一样，需要给予特别护理才能保证其安全正常使用。现在让我们来了解一些电脑护理方面的注意事项。
电脑显示器不能用玻璃清洗剂喷洒，应使用软布轻轻擦拭。
电脑各部件存放注意防尘。
个人不要缷除电脑外壳来自行清理电脑内部，应交与专业技术人员进行清洗。
电脑清洗要定期，机箱外壳使用干净湿布清洗。
使用电脑时不要饮食，不然食物的颗粒落入电脑内会招引昆虫进入，溅出的液体会直接损坏电脑。
电脑用完要盖好，以防止尘土在机内聚集。
对如何清洗电脑还有疑问，请查阅用户手册的技术支持文件。
Task 3
Key: 1. B 2. B 3. B 4. A 5. B
1. Investment in different fields --- 2008
Module III Writing Tasks
Task 1
Key: 1. Assistant Marketing Manager 2. Business Administration
3. a secretary 4. English skills 5. [1**********]
Task 2
An Invitation Letter
January 20, 2012
Dear Mr. Johnson,
We are honored to invite you to give a lecture for our new salespersons as the first lesson of our job orientation training. The training will be held in the First Conference Hall of our company from 9:00 am to 11:30 am on March 20, 2012.
We know that you are an expert in international trade and an experienced trainer for new employees. So we believe that you will be warmly welcome for your interesting, encouraging and instructive lecture.
We look forward to hearing from you soon and hope that you can accept our invitation.
Sincerely yours,
Mary Smith
Manager of the Personnel Department
ABC Company
Module IV Specialized Tasks
Task 1
Key: 1. H 2. D 3. F 4. G 5. I
6. B 7. C 8. A 9. J 10. E
Task 2
译文
可口可乐在1984年决定改良其产品。经过盲目的口感测试后，他们相信消费者更喜欢口味更甜的百事可乐，因此决定改变配方。为了支持这个决策，他们调查了几个重点群体，而群体的人认为公司不应该改变配方。新可口可乐最终被证明不但对消费者是一个灾难，而且是一个代价昂贵的错误。
Task 1
Key: 1. G 2. I 3. E 4. H 5. A
6. B 7. D 8. C 9. J 10. F
Task 2
译文
在线办公将变得更加令人愉悦。由于新一轮互联网技术浪潮，使用在线应用程序，如文字处理程序或更复杂的工具，将不再是一种程度缓慢、令人恼火的体验。Ajax已被嵌入浏览器许多年了，它是一个技术包，用于向网页上添加内容，而无需重新加载整个页面。浏览器应用技术最近取得了一些重大的进步，都是以Ajax为源头的。
Task 1
Key: 1. G 2. I 3. D 4. A 5. B
6. H 7. J 8. F 9. E 10. C
Task 2
译文
定期检查你的财经信息，看看它们是否正常。如果你被告知你的帐单被邮寄到了另一个你没有授权的地址，你应该立刻通知金融机构或信用卡代表， 说明你没有授权更改地址，可能有人在冒用你的帐户。如果他们给你一份书面的申请表，收到时你要仔细阅读，确保这份申请表是寄给某公司或金融机构的。